Whitesmith Solutions is New Zealand’s trusted supplier of end-to-end lift communication system upgrades, purpose-built to replace copper phone lines and obsolete line-powered equipment. Our compliant, non-proprietary solutions suit all lift types and are fully compatible with any lift maintenance provider.

With a strong focus on flexibility, reliability, and industry standards, we ensure seamless communication between the lift car, shaft, and machine room — delivering safe, modern emergency phone systems for new installations and upgrades alike.

Our comprehensive lift communication product range includes:

• GSM gateways for lifts with remote monitoring and action board reporting
• Reprogrammable lift emergency telephones with optional in-car call panels, call buttons, and visual indicators
• Complete supporting accessories: external audio kits, power supplies, inductive loops, and wiring looms



Whether you need to replace copper lines on a single lift or complete a fleet-wide upgrade, Whitesmith Solutions has the products and expert support to meet all your lift shaft, machine room, and emergency communication needs throughout New Zealand, Australia, and the Asia Pacific.”

AAU Lift Emergency Telephone

Avire's Analogue Audio Unit (AAU) is an emergency lift telephone that connects entrapped passengers to rescue centers for immediate assistance. With its reprogrammable interface, it provides reliable hands-free, two-way emergency communication.

Installation is quick, and safety is a top priority, featuring a system that supports remote diagnostics, monitoring, and alerts, ensuring peace of mind for both users and operators.

Key Features:

• Complaint with EN81 lift standards
• Internal battery back-up
• Calling location identification with auto playback
• Visual and audio signals during alarm
• Quick configuration with keypad or remote configuration via AVIRE HUB 
• Cloud monitoring via AVIRE HUB
• Up to 6 programmable rescue numbers 
• Internal or external speaker & microphone
• Periodical test calls and diagnostics
• LP Bus connectivity for connected devices
  

Slimline Surface Mount Audio Module

Compact, Compliant, Easy to Install

The slimline MEMCO Surface Mounted Audio module is designed with a compact mechanical footprint and integrates all key emergency communication features into a single, easy-to-install unit.

Fixed within the lift car and connected to an Memco emergency phone unit, it supports both digital audio and analogue (PSTN) emergency systems—ensuring compatibility and future-proofing.

This unit is ideal for retrofits or new installations where space is limited and compliance with lift safety standards such as EN 81-28 is essential.

Key features:

• Compliant with EN81 lift standards
• Plug & play installation with a pre-terminated 2.5m RJ45 cable
• Compact design: 90mm (W) x 180mm (H) x 15mm (D)
• Integrated components:
• Alarm button with raised alarm bell legend
• Emergency light
• High-quality speaker and microphone
• Alarm active and call answered pictograms (EN 81-28 compliant)
• Inductive audio loop for hearing aid users

Quick to install and fully compliant, the Surface Mount Audio Module is an ideal solution for upgrading or enhancing lift emergency communication systems.