Whitesmith Solutions is New Zealand’s leading supplier of compliant lift communication system upgrades, purpose-built to replace copper phone lines and outdated PSTN, analogue, and line-powered equipment.

Our Telepermit-certified solutions fully comply with NZ lift standards, delivering safe, reliable communication between the lift car, shaft, and machine room — with options suitable for any lift type and maintenance provider.

Choose from cost-effective, prepackaged systems that make it simple to upgrade entire lift fleets with GSM gateways, reprogrammable emergency phones, and complete supporting accessories — ensuring a smooth, modern replacement for legacy copper line systems.

Whitesmith Solutions supports building owners and lift companies throughout New Zealand, with trusted products and expert advice.

AAU Lift Emergency Telephone

Avire's Analogue Audio Unit (AAU) is an emergency lift telephone that connects entrapped passengers to rescue centers for immediate assistance. With its onboard programmable interface, it provides reliable hands-free, two-way emergency communication.

Installation is quick, and safety is a top priority, featuring a system that supports remote diagnostics, monitoring, and alerts, ensuring peace of mind for both users and operators.

Key Features:

• Complaint with EN81 lift standards
• Internal battery back-up
• Calling location identification with auto playback
• Visual and audio signals during alarm
• Quick configuration with keypad or remote configuration via AVIRE HUB 
• Cloud monitoring via AVIRE HUB
• Up to 6 programmable rescue numbers 
• Internal or external speaker & microphone
• Periodical test calls and diagnostics
• LP Bus connectivity for connected devices
  

Slimline Surface Mount Audio Module

Compact, Compliant, Easy to Install

The slimline MEMCO Surface Mounted Audio module is designed with a compact mechanical footprint and integrates all key emergency communication features into a single, easy-to-install unit.

Fixed within the lift car and connected to an Memco emergency phone unit, it supports both digital audio and analogue (PSTN) emergency systems—ensuring compatibility and future-proofing.

This unit is ideal for retrofits or new installations where space is limited and compliance with lift safety standards such as EN 81-28 is essential.

Key features:

• Compliant with EN81 lift standards
• Plug & play installation with a pre-terminated 2.5m RJ45 cable
• Compact design: 90mm (W) x 180mm (H) x 15mm (D)
• Integrated components:
• Alarm button with raised alarm bell legend
• Emergency light
• High-quality speaker and microphone
• Alarm active and call answered pictograms (EN 81-28 compliant)
• Inductive audio loop for hearing aid users

Quick to install and fully compliant, the Surface Mount Audio Module is an ideal solution for upgrading or enhancing lift emergency communication systems.

Avire 4G GSM Gateway

Digital Communication Platform (DCP)

The DCP is the brain of the AVIRE Ecosystem - combining a cellular gateway, lift emergency telephone and advanced M2M technology in a single unit, compact unit.

Its built-in M2M capability allows for remote configuration of all connected devices and the secure extraction of valuable lift monitoring data - benefits that typically require installing an entirely new lift controller.

Key Features:

• Fully compliant with EN81 lift standards
• Integrated battery back-up for continuous operation
• Cloud monitoring and remote configuration via AVIRE HUB
• Quick, easy installation — technicians can program remotely via the AVIRE HUB, by SMS, or through the AVIRE App
• Compatible with most analogue (PSTN) phones and all AVIRE Ecosystem devices
• Onboard signal strength tester for optimal setup
• P100 compatible
• Supports up to four lift cars
• 2-wire connection to existing analogue (PSTN) systems
• 4-wire CAN Bus connection for lift car and pit devices
• High audio quality over 400m cable lengths
• CAN and RS-232 ports for direct connection to existing lift controllers

Speak with our team for expert advice on integrating the DCP into your lift system.