Escalator Steps & Moving Walk Pallets

OEM Replacements & Upgrades for all Manufacturers and Models

Whitesmith Solutions supplies high-quality escalator steps and moving walk pallets to suit all major brands and models, including Otis, Schindler, KONE, O&K, ThyssenKrupp, SJEC, and more. Whether you’re replacing damaged steps or pallets, upgrading an older system, or carrying out a full chain and component replacement, we make it easy to source the exact parts you need — all backed by local expertise and technical support.


Our carefully sourced supply ensures your steps and pallets meet the highest standards for safety, durability, and smooth operation. Alongside steps and pallets, we also supply related wear parts, comb plates, fasteners, newel rollers, and chain upgrades for a complete, compliant installation.


Delivered across Australia, New Zealand and throughout the South Pacific, our step and pallet solutions help lift companies, escalator service contractors, and facilities managers maintain safe, reliable, and efficient equipment with minimal downtime.


Whitesmith Solutions supply a complete range of OEM steps. Steps are available with or without demarcation lines and in various finish types.


Not sure of the part number? No problem — please include the manufacturer type, model number, step or pallet dimensions, roller dimensions, whether demarcation is needed, and clear photos showing the side, back, and front views when you send your enquiry. This helps us match and supply the right parts quickly and accurately.