Escalator Step & Chain Rollers

OEM-Compatible Replacement Rollers for Safe, Reliable Escalator and Moving Walk Operation

Whitesmith Solutions supplies escalator step chain and step rollers for maintenance, repair, and modernisation projects across Australia and New Zealand. These components form part of the complete escalator step system, working together to ensure smooth step circulation, correct tracking, and reliable long-term operation.

Our range of replacement rollers are manufactured to meet OEM specifications, delivering consistent pitch accuracy, strength, and wear resistance for high-traffic commercial environments. Compatible with major escalator brands including Otis, Schindler, and KONE, these rollers are suitable for scheduled maintenance and full refurbishment works.

These rollers play a critical role in guiding the steps along the track system, reducing vibration, minimising wear, and maintaining stable passenger transport. Manufactured for durability and smooth rotation, they support improved ride quality and extended service intervals.



Supporting projects throughout Australia and New Zealand, Whitesmith Solutions delivers dependable supply and technical support for escalator maintenance and refurbishment.