Partner with Whitesmith Solutions for Trusted Procurement Excellence

Whitesmith Solutions is a leading and trusted supplier of components for lifts, escalators, and moving walks across New Zealand, Australia, and the South Pacific. Working in partnership with globally recognised OEMs, we deliver an extensive portfolio of parts and systems to support preventive maintenance, reactive repairs, compliance-driven upgrades, and new installations for all types of vertical transport systems.

In an industry governed by stringent safety regulations and evolving compliance standards such as EN81, sourcing the correct, certified component is critical. The vast array of models and part variations in the market can make this process complex, time-intensive, and prone to error. That’s where our technical team adds value.

We specialise in:

• Component identification and cross-compatibility checks
• Sourcing and supplying obsolete parts
• Supply of parts that meet local and international compliance standards
• Established accounts with leading suppliers worldwide to facilitate fast dispatching of orders
• Detailed product documentation and traceability
• Real-time order tracking and delivery coordination

Whether supporting regulatory inspections, upgrade projects, or urgent repairs, Whitesmith Solutions ensures that every part sourced contributes to the safety, reliability, and compliance of your vertical transport assets.

Equipment Identification

Should you require assistance in identifying the correct components, our technical team is readily available to support you. Leveraging extensive industry experience and product expertise, we will manage the identification and sourcing process on your behalf, ensuring all parts supplied are accurate and compliant with relevant standards.

Not a stocked item,

no problem!

With hundreds of lift models and thousands of component variations in circulation, it is not practical to stock every item locally.

To ensure rapid access to the correct parts, Whitesmith Solutions partners directly with many of the industry’s leading lift, escalator, and moving walk manufacturers. These relationships enable us to source genuine, compliant components quickly and accurately, even for less common or obsolete systems.

For non-stocked items, we typically provide a formal quotation within two working days, allowing you to keep your customer informed and maintain project momentum.

Reliable Procurement –

24 Hours a Day,

7 Days a Week

Our Webshop is available 24 hours a day, 7 days a week, giving you instant access to over 10,000 components from more than 50 leading lift manufacturers. With just a few clicks, you can order the parts you need—quickly, easily, and from a single trusted supplier.

• All in-stock orders received before noon are dispatched on a next-day service as standard
• Priority options available, including same-day delivery and 2-hour click-and-collect for Tauranga-based customers

Whitesmith Solutions makes it easy to source the correct lift or escalator components the first time, helping you reduce downtime and keep your projects moving.