Partner with Whitesmith Solutions for Trusted Procurement Excellence

Choosing the right procurement partner for lift and escalator components means more than just finding parts — it’s about ensuring safety, reliability, and compliance at every step.

Whitesmith Solutions is a leading supplier of lift, escalator, and moving walk components across Australia and New Zealand, with a growing customer base globally. Our reputation is built on delivering accurate, compliant, and high-quality components that support preventive maintenance, modernisation projects, new installations, and urgent repairs across the vertical transportation industry.

Working in partnership with world-renowned OEMs and manufacturers, we provide a comprehensive portfolio of certified components and systems designed to meet the industry’s most demanding standards, including EN81 and other international safety regulations.

In an environment where sourcing the correct certified component can be complex and time-consuming, our technical team provides the expertise and precision that make the difference.



Why Partner with Whitesmith Solutions

Technical Expertise:
We provide component identification and cross-compatibility verification to ensure every part fits perfectly — the first time. Our technical specialists work closely with OEM specifications and industry standards to minimise downtime and prevent costly mismatches.

Global Sourcing Capability:
Through our worldwide procurement network, we efficiently source obsolete, specialised, and hard-to-find elevator and escalator components. Our strategic supplier partnerships allow us to secure genuine parts quickly, even for legacy systems.

Guaranteed Compliance:
Every product we supply meets local and international safety standards, complete with full documentation, certification, and traceability for peace of mind.

Efficient Supply Chain:
With regional warehousing and established supplier relationships, we provide fast, reliable delivery across New Zealand and Australia. Our logistics process is designed to support both planned maintenance and urgent repairs.

Transparency & Support:
From order to delivery, customers benefit from real-time tracking, detailed documentation, and responsive customer support. We’re committed to clear communication and complete visibility at every stage.

Whether you’re managing safety inspections, modernisation projects, or urgent maintenance, Whitesmith Solutions ensures that every component sourced contributes to the safety, reliability, and long-term performance of your vertical transport systems — across New Zealand, Australia, and beyond.

Equipment Identification

If you need support selecting the correct components, our specialist technical team will manage the process from start to finish. Drawing on decades of industry experience and comprehensive product expertise, we ensure all parts are precisely identified, correctly sourced, and fully compliant with applicable regulations and engineering standards.

Fast, Reliable Sourcing for Non-Stocked Components

Because there are hundreds of lift models and thousands of component variations in operation across New Zealand and Australia, it’s not always practical to stock every item locally.

That’s why Whitesmith Solutions works in partnership with global lift, escalator, and moving walk manufacturers, giving you direct access to genuine and fully compliant parts — even for rare, obsolete, or legacy systems.



For non-stocked components, we’ll supply a detailed quotation within two working days, ensuring you can update your customer promptly and keep installation or maintenance projects on schedule.

Fast, Reliable Access to 10,000+ Lift & Escalator Parts

The Whitesmith Solutions Webshop is available 24 hours a day, 7 days a week, giving you instant access to more than 10,000 lift and escalator components from over 50 trusted global manufacturers. With just a few clicks, you can search, verify, and order genuine parts — quickly, easily, and from a single, reliable supplier.

All in-stock orders received before noon are dispatched the same day on a next-day delivery service as standard. Priority options are also available, including same-day delivery and two-hour click-and-collect for customers based in Tauranga.

Designed for efficiency and accuracy, our Webshop helps you find the correct components the first time, reduce downtime, and keep your projects moving smoothly.