Escalator & Moving Walk Step Chains

OEM & Compatible Replacement Chains | New Zealand & Australia

Whitesmith Solutions supplies replacement escalator step chains and moving walk pallet chains for maintenance, repairs and modernisation throughout New Zealand and Australia.


Through our established international supplier network, we source complete replacement chain assemblies for leading escalator manufacturers, including older and less common equipment.



Our focus is on providing reliable replacement solutions, competitive pricing and practical delivery options to minimise equipment downtime.

Replacement Step Chains & Pallet Chains

We stock and source complete replacement chain assemblies for a wide range of escalator and moving walk systems, including:


  • OTIS: 506, 506SL, 506NCE, 508NCE, 606 and 606NCT
  • Schindler: SWE, 9300, 9500 and 9700
  • KONE: E100, E110, TravelMaster and TransitMaster
  • O&K: ES, ESA and TW
  • TK Elevator: FT722, Velino, Tugela and Victoria
  • SJEC: Commercial and heavy-duty escalator models


Key Features


  • Complete Assemblies: Replacement step chains and moving walk pallet chains.
  • OEM & Compatible Options: Manufacturer-specific replacement solutions, subject to availability.
  • Older Equipment: Specialist sourcing for less common and discontinued models.
  • International Supply: Established supplier network with consolidated and express freight options.
  • Technical Support: Assistance with chain identification and replacement specifications.
WebStore Login

Step Chain Identification & Ordering

Need help identifying the correct replacement step chain or pallet chain?


Send our team the equipment manufacturer, model, existing part number and photographs, along with chain pitch, roller dimensions and configuration where available.



We'll assist with identifying a suitable replacement and confirming pricing, availability and delivery options.

Contact Our Team