Whitesmith Solutions is a specialist supplier of escalator and moving walk components and replacement spare parts, supporting maintenance, repairs, modernisation and new installations throughout New Zealand, Australia and international markets.
With access to more than 10,000 lift and escalator products from over 50 manufacturers, we offer a comprehensive range of genuine OEM and compatible replacement components, supported by local stock, global sourcing capabilities and extensive industry experience.
From everyday maintenance items to specialised and obsolete components, our focus is on delivering
reliable, cost-effective solutions that minimise equipment downtime.
Explore Our Escalator & Moving Walk Product Range
Whitesmith Solutions supplies an extensive range of escalator and moving walk replacement components, supporting equipment from leading manufacturers including OTIS, Schindler, KONE, TK Elevator and other major brands.
Browse our six product categories below or access our trade WebStore to search by manufacturer, product description or part number.
List of Services
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Steps & Pallets
Escalator steps, moving walk pallets, treads, risers and replacement assemblies.
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Step ChainsList Item 1
Complete step and pallet chains, axles and associated replacement components.
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Rollers, Bearings & Drive Components
Rollers, bearings, guides, pulleys, sprockets, drive chains and mechanical parts
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Comb Plates & DemarcationList Item 4
Comb plates, comb segments, landing plates and step demarcation components
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Safety Equipment & ProtectionList Item 2
Skirt brushes, anti-climb guarding, safety signage and protection equipment
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Electrical, Lighting & ControlsList Item 3
Key switches, operating panels, stop switches, pendant controls, lighting and indicators
Technical Support & Component Identification
Identifying the correct escalator or moving walk component can be challenging, particularly when working with older equipment, discontinued parts or manufacturer-specific assemblies.
Our team can assist with component identification, part number cross-referencing and sourcing suitable replacement options, drawing on our extensive supplier network and industry experience.
Whether you need a replacement step, step chain, roller, bearing, comb plate or specialised mechanical component, send us the existing part number, equipment details or photographs, and we'll help identify a practical solution.
Global Sourcing, Local Support
Through long-standing supplier relationships, strategic partnerships and distribution agreements with specialist manufacturers across Europe, Asia and international markets, Whitesmith Solutions provides access to an extensive range of escalator and moving walk components.
Our New Zealand warehouses support local availability for selected high-demand products, including OTIS 506NCE, Schindler 9300 and Schindler SWE escalator steps, with additional equipment sourced through our established international supply network.
Regular consolidated freight shipments and express delivery options allow us to offer competitive sourcing solutions, balancing cost, availability and lead time to meet the requirements of each project.
Your Lift Parts WebStore — Available 24/7
Search 10,000+ Products | Check Pricing | Order Online
Our dedicated trade WebStore provides approved customers with 24/7 access to more than 10,000 lift and escalator products, including replacement steps, step chains, rollers, bearings, comb plates, electrical components and safety equipment.
Search by manufacturer, product description or part number to identify the components you need, check pricing and availability, and place orders directly online without waiting for a quotation.
Designed for lift and escalator contractors, our WebStore offers a fast, convenient way to source replacement parts, supported by local stock and our international supplier network.
Components for Leading Escalator Manufacturers
Whitesmith Solutions supplies genuine OEM and compatible replacement components for escalators and moving walks manufactured by leading brands, including OTIS, Schindler, KONE, TK Elevator, XIZI, SJEC and other international manufacturers.
Through our specialist supplier network, we support contractors with replacement components for both current and older equipment, including hard-to-find and discontinued parts.
Our focus is on helping customers identify suitable replacement solutions while maintaining competitive pricing, reliable availability and practical delivery options.
